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STORE POLICY

Customer Care

Welcome to Tower Threads!
These terms and conditions outline the rules and regulations for the use of Tower Threads' website, located at www.ATCShirts.com. By accessing this website, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

1. General Information

Tower Threads operates under JG Global Travel LLC, a proud Texas business. By placing an order with us, you agree that you are legally bound by these terms.

2. Products and Services

Tower Threads offers custom-designed apparel, including t-shirts and other clothing items. All products are made to order, meaning they are printed specifically for each customer after an order is placed. Due to the nature of our print-on-demand model, products may slightly vary from displayed images.

3. Pricing and Payment

All prices listed on our website are in U.S. dollars. We reserve the right to modify prices at any time without prior notice. Payment is due upon ordering, and we accept all major credit cards and online payment methods through our secure payment processor, Stripe.

4. Shipping and Delivery

We offer free domestic shipping within the United States. International shipping is available at an additional cost. Shipping times may vary, but most orders are fulfilled within 5-10 business days. You will receive tracking information once your order ships.

5. Returns and Exchanges

Since all products are printed on demand, we cannot accept returns or exchanges unless the item arrives damaged or defective. Please ensure that you select the correct size and design when placing your order. If you receive a damaged or incorrect item, contact us at Info@ATCShirts.com within 14 days of receiving your order, and we will arrange a replacement.

6. Order Cancellation

Orders can be canceled within 24 hours of being placed, as long as production has not yet begun. After this period, cancellations are not possible since the product will be in the process of production.

7. Intellectual Property

All content on this website, including designs, logos, images, and text, are the intellectual property of Tower Threads and JG Global Travel LLC. You may not copy, reproduce, or distribute any content without prior written consent from us.

8. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we handle your data.

9. Limitation of Liability

Tower Threads is not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our website or products. This includes any delay or failure in delivery due to factors beyond our control.

10. Governing Law

These terms and conditions are governed by the laws of the State of Texas. By using this website, you consent to the exclusive jurisdiction of the courts in Texas for any legal disputes.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these terms, please contact us at Info@ATCShirts.com.

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